Team training

We advocate a ‘whole systems’ approach to self-management support by considering how teams work, the service they provide and the needs of individual clients and their families. Through bespoke training we support teams to challenge and enhance their practice and arrive at a shared understanding of what effective self-management support looks like in their particular context

What is the aim of team training?

  • To enable a multidisciplinary team to build, evaluate and sustain a shared approach to supporting self-management, reflecting a shift towards successful person-centred care.

Who is it suitable for?

  • Frontline staff in health and social care staff of any grade working in the same team, service or pathway.

What are the potential benefits of our service?

  • Teams who work in a targeted person-centred way can improve the quality of their interactions with patients and families, which in turn can lead to improvements in measures of patient experience and satisfaction. Secondary service outcomes that can be expected include more efficient use of health and social care resources.

What are the potential benefits for our patients and their families?

  • Patients and families who feel supported to self-manage feel greater confidence and control over their condition and daily lives. In turn this can bring about improvements in mood, functional ability and perceived quality of life.
  • Read more about what patients say about our self-management tools.

How big can the group be?

  • Minimum 10 participants, maximum 25 participants per workshop.
  • Please contact us if you would like to accommodate more or less participants.

How is training delivered?

  • Bridges is two stage training with a full day (09.00 – 16.30) initial workshop and half day (09.00 –13.00) workshop approximately three months later.
  • The time in between workshops allows the team to implement the Bridges approach to self-management support and return to the follow-up workshop with practical experiences to critically reflect on.  Practitioners are required to write a case reflection in time for the follow-up workshop.
  • Training is delivered at your place of work, usually by two Bridges trainers.  Bridges trainers often work alongside our Associate Trainers, who represent the multidisciplinary team and share their own experiences of successfully implementing Bridges in practice.

Access to unique self-management tools:

  • Where applicable to your caseload, you will be supplied with our unique self-management tools for either stroke, TBI or long-term conditions, to use with patients and families
  • It is possible to deliver training to teams with caseloads not covered by our existing tools, for example, falls rehabilitation services.

Support for implementation and evaluation:

  • The Bridges team will guide you in ways to implement and evaluate new and enhanced self-management support strategies; Bridges is ideal as a service improvement project to test an innovative way to sustain an effective approach to self-management support.

Learning outcomes:

  • Understand the key policies and research in relation to supporting living with a long-term condition.
  • Appreciate the enablers and barriers to effective self-management in the long-term.
  • Understand the theoretical and evidence-base to the Bridges approach to self-management support. 
  • Demonstrate practical methods of enhancing self-efficacy in individuals, thereby achieving greater control in their everyday lives. 
  • Demonstrate greater awareness of different communication styles and their impact on supporting self-management.
  • Demonstrate ways of using the unique self-management tools with patients and families and across different clinical settings.
  • Understand ways of involving family, friends and carers in supporting self-management.
  • Develop strategies to evaluate and sustain self-management support in practice.

What do other practitioners say?

  • Bridges gives them the language, structure and evidence-base to enhance what they already do.
  • The team feels more confident to discharge people from their services and they are less likely to refer people on to other services.
  • The team has a more consistent, person-centred approach to practice, with a focus on what’s important to the person and their family.

Read more about what practitioners say

To enquire about booking a team workshop please email or call 020 8767 7343.

Teams in London can fund our team training through the Health Education England Portal for London and the South East via the Kingston University and St. George's University of London workforce development prospectus.  Please contact your Training and Education Lead.

If you would like more support for change management and evaluation in your team please consider our consultancy services

Print Friendly, PDF & Email