We have co-produced a new model of Bridges training with patients, families and staff from St. George’s Major Trauma Centre. We have called this 'Essential Bridges' as it takes less time and can reach more staff. We aim to shape every healthcare interaction to help support self-management.

This specialised Bridges training is suited to all acute/front-line staff e.g working in acute trauma, neurosurgery, general surgical and medical services - even A&E  it is suitable for any professional  or support staff and is delivered in two fast sprints taking two hours each.

We aim to create lasting change and our five stage approach builds in essential support for multidisciplinary teams to put the Bridges approach in to practice and keep it going long term.

Discovering - we really get to know your team, the services you offer and what’s working well, to pinpoint where your team and your service users would like to develop.  This stage is usually carried out remotely, via video calls or can be hosted by a Bridges facilitator. During this stage, we work with you to identify champions who will encourage and lead implementing the Bridges approach.

Knowledge Zone 1 – a two hour, interactive session to reflect and build on current person centred approaches – or apply fresh, new ideas. Led by a Bridges facilitator and a trauma survivor.

Champions spend an extra hour with us to hone their skills and start the post-implementation evaluation. Two sessions can be held in one day.Two sessions can be held in one day.

Transforming – three months to allow the team to put the Bridges approach into practice and return to Knowledge Zone 2 with practical experiences to reflect on

Knowledge Zone 2 – a two hour, interactive session for the team to share and learn from the transform stage; what’s working well, what can be improved and how to handle challenging situations. Led by a Bridges facilitator, accompanied by a trauma survivor.

Champions spend an extra hour with us to hone their skills and start the post-implementation evaluation. Two sessions can be held in one day.

Onward… we stay in touch and keep you updated with new research, ideas and materials to keep advancing.  Join our community of practice on Facebook for all the latest news, ideas and areas of research.

How is training delivered?

Our trauma training and improvement package usually takes 4 months to implement – staff attend two sprints of two-hour training, up to 100 staff can be trained and this is timetabled to suit individual teams.

Discovering Knowledge Zone 1 Knowledge Zone 2
Time point A Time point B: 2-4 weeks after time point A Time point C: 3 months after time point B

1.5 hour ‘Getting to Know You’ session with nurses, AHP’s, medical, surgical and psychology practitioners

This session ensures we get to know you and your service, to celebrate success and agree areas to improve and develop.

Morning 2 hour training session for max 25 staff

Afternoon 2 hour  training session for max 25 staff

Afternoon 1.5 hour session for champions

Morning 2 hour training session for max 25 staff

Afternoon 2 hour  training session for max 25 staff

Afternoon 1.5 hour session for champions

Maximum numbers ensure that we deliver quality learning experiences.  We can train up to 50 staff over two sessions in one day.  If you would like to involve more staff, training can be repeated on a second day during Knowledge Zones 1 and 2 thereby reaching up to 100 staff.

Training aim

Enabling a multidisciplinary Major Trauma team to create and sustain a shared approach to person centred care using self-management support strategies.

Training objectives

  • Understand patient and family experiences of recovery after major trauma
  • Critically reflect on how current approaches to care and rehabilitation support what is meaningful to patients and families.
  • Understand self-management theory, evidence-base and principles related to Major Trauma.
  • Plan, implement and learn about ways the multidisciplinary team can integrate enhanced self-management support strategies into job roles, through enhanced communication skills as well as team processes.
  • Plan, implement and learn how the Bridges to Recovery After Major Trauma book can be integrated into the Major Trauma service.
  • Build plans to sustain and spread new ways of working to integrate early self-management support.

Benefits to the service

Teams who work in a targeted person-centred way improve:

  • Quality of their interactions with patients and families – enhancing patient and family satisfaction and experience, particularly relating to transfer or discharge from hospital
  • Quality of multidisciplinary team working, processes and communication – enhancing team efficiency.

Benefits to patients and families

Patients and families who are supported to develop self-management skills early, through their interactions with staff and the Bridges to recovery after trauma book:

  • feel more hopeful about their future
  • don’t feel so alone
  • feel more confident to manage after discharge from hospital.
  • Leading to improvements in perceived quality of life, mood and functional independence measures.

Benefits to staff

Staff who work in person-centred ways report feeling more satisfied in their daily work, and improved well-being. There is a strong link between staff well-being and positive patient outcomes.


We can provide bespoke evaluation tools for staff, patients and family members that can be administered at two time points throughout the 5-stage process to demonstrate the impact of implementation. We rely on the training hosts to coordinate data collection, but we will analyse and interpret the data for you and produce an impact summary


More information

Read more about what patients say about our self-management tools.
Read more about what practitioners say

To enquire about booking a trauma workshop please email info@bridgesselfmanagement.org.uk or call 0208 767 7343. If you would like more support for change management and evaluation in your team please consider our consultancy services

  • Bridges is a social enterprise that exists to make a difference to the lives of people who live with acute and long-term conditions, by working with teams from health, social care and the third sector, to define and deliver best practice in self-management support.

    You can reach us on 020 8767 7343 or email admin@bridgesselfmanagement.org.uk